How do I cancel?
Please fill out the form above to let us know if you wish to leave. Our cancellation period is 14 days' notice at any time. This is part of your terms and conditions when you sign up, and it allows us enough time to stop our payment provider from taking your next payment.
What if my next payment is due in less than 14 days and I want to cancel?
We pride ourselves on being fair, unlike some places that give gyms a bad name. Please contact us and let us know your situation, and we'll do our best to ensure your payment isn't taken. We are a small business subject to card charges by our bank. There will be a small charge if the bank has charged us, but this is still significantly less than paying for another whole month's membership.
DO YOU OFFER A TRIAL MEMBERSHIP?
We do not offer a trial membership for only the gym. However, everyone gets their first class free to try out the range of classes that we have to offer. To claim go to our app and click Buy -> Classes -> First class free. To use it go to Book -> Classes then select the class you wish to attend. For beginners looking to raise their heart rate and definitely feel it the next day then try Tribe Turbo!
DO YOU OFFER GUEST PASSES?
Yes, each member gets 2 guest passes a month. To use them simply get the guest to download our app "Adapt Hove" and create an account. On arrival just tell the reception your name and the guest's name and you are good to go. If they haven't signed the liability waiver found in Profile -> Edit -> I agree to the terms of the liability waiver, they will have to do this on arrival.
ARE CHILDREN ALLOWED ENTRY?
You have to be 16+ to use our gym.